Shipping
SHIPPING AND DELIVERY POLICY
This shipping policy applies to all orders placed with ZVX, LLC dba Puredozo through puredozo.com.
Shipping Carriers: All orders are shipped from the United States via USPS (United States Postal Service) or UPS. The carrier is selected based on the destination and the size of the package. Every shipment includes a tracking number.
Shipping Destinations: We ship to addresses within the United States only. We do not ship internationally. Some products cannot be shipped to certain states or localities. The current restrictions are listed below and are applied automatically at checkout.
Where We Do Not Ship:
- 7-OH (Perks 7-OH in every pack size, PROXIE Bars): Florida, Georgia, Louisiana, Tennessee, Utah, Wyoming, and in California: Orange County, the City of San Diego and Sacramento County.
- Kratom extract (Perks Kratom Extract): Connecticut, Florida, Louisiana, Tennessee, Utah, and in California: Orange County and the City of San Diego.
- Mushroom gummies (Don’t Trip gummies): Louisiana, Utah.
- THC-A (THC-A flower, Donut prerolls, Diamond and Doinks rolls, Live Hash Rosin vapes (THC-A and THC-P), THC-P + Sugar Sauce Vape, Liquid Moonrocks, D9 Smashers, White-Out, Liquid Badder and Liquid Diamonds disposables, Diamond Sauce carts, Don’t Trip and Trippy Diamonds mushroom vapes and carts, the DOPE Bundle): Florida, Georgia, Louisiana, Tennessee, Texas, Utah, Wyoming.
- THC-P (Frostiez Diamond Rolls, Liquid Bubble Hash Disposable, Baby J’s Rolls, Paranoic X11 Cart): Louisiana, Tennessee, Texas, Utah, Wyoming.
- THC gummies (D9 Smashers, Dubz and Mega Smashers gummies): Georgia, Louisiana, Tennessee, Texas, Utah, Wyoming.
- Delta 8 (Blinkers Live Rosin Disposable Vape): Georgia, Louisiana, Tennessee, Texas, Utah, Wyoming.
Merchandise has no state restrictions. If an item in your cart cannot be shipped to your address, checkout will tell you before you pay. This list is updated as state and local laws change.
Order Processing Time: Orders are processed within 1–2 business days (24–48 hours) of purchase. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed after 2:00 PM Pacific Time, on weekends, or on holidays are processed on the next business day. During peak seasons or promotions processing may take longer; any changes will be communicated on our website or at checkout.
Delivery Time Standards (after the order ships):
- Standard Shipping (USPS / UPS Ground): 5 to 8 business days
- Tracked & Fast US Shipping: 3 to 4 business days
- Free Express Shipping (when offered on qualifying orders): 3 to 4 business days
Delivery times are estimates and may vary due to destination, weather, or carrier delays beyond our control.
Shipping Costs: Shipping costs are calculated at checkout based on the shipping method selected and are displayed in US Dollars (USD) before you complete your purchase.
Order Tracking: Once your order ships you will receive a shipping confirmation email with the carrier name and tracking number.
Shipping Address: Customers are responsible for providing an accurate and complete shipping address. Due to age-verification requirements, the shipping address cannot be changed after the order is placed. We are not liable for packages delivered to an incorrect address provided by the customer.
Lost, Damaged or Incorrect Shipments: If your order arrives damaged, contains the wrong item, or has not arrived within 3 business days after the carrier’s estimated delivery date, contact us at support@puredozo.com within 5 days with your order number and photos of the packaging and products. We will work with the carrier to resolve the issue promptly.
Questions: For any shipping questions, contact ZVX, LLC dba Puredozo at support@puredozo.com or +1 (707) 387-9450.
