Shipping policy

SHIPPING AND DELIVERY POLICY

This shipping policy applies to all orders placed with ZVX, LLC dba Puredozo through puredozo.com.

Shipping Carriers: All orders are shipped from the United States via USPS (United States Postal Service) or UPS. The carrier is selected based on the destination and the size of the package. Every shipment includes a tracking number.

Shipping Destinations: We ship to addresses within the United States only. We do not ship internationally. Certain products cannot be shipped to certain states under applicable state law; these restrictions are listed on our Disclaimer page and are enforced automatically at checkout.

Order Processing Time: Orders are processed within 1–2 business days (24–48 hours) of purchase. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed after 2:00 PM Pacific Time, on weekends, or on holidays are processed on the next business day. During peak seasons or promotions processing may take longer; any changes will be communicated on our website or at checkout.

Delivery Time Standards (after the order ships):

Standard Shipping (USPS / UPS Ground): 5 to 8 business days
Tracked & Insured US Shipping (USPS Priority / UPS): 3 to 4 business days
Free Express Shipping (when offered on qualifying orders): 3 to 4 business days

Delivery times are estimates and may vary due to destination, weather, or carrier delays beyond our control.

Shipping Costs: Shipping costs are calculated at checkout based on the shipping method selected and are displayed in US Dollars (USD) before you complete your purchase.

Order Tracking: Once your order ships you will receive a shipping confirmation email with the carrier name and tracking number.

Shipping Address: Customers are responsible for providing an accurate and complete shipping address. Due to age-verification requirements, the shipping address cannot be changed after the order is placed. We are not liable for packages delivered to an incorrect address provided by the customer.

Lost, Damaged or Incorrect Shipments: If your order arrives damaged, contains the wrong item, or has not arrived within 3 business days after the carrier’s estimated delivery date, contact us at support@puredozo.com within 5 days with your order number and photos of the packaging and products. We will work with the carrier to resolve the issue promptly.

Questions: For any shipping questions, contact ZVX, LLC dba Puredozo at support@puredozo.com or +1 (707) 387-9450.

legal disclaimer

FDA DISCLAIMER : The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act requires this notice.

Read full disclaimer

All products contain less than 0.3% hemp derived Delta 9 THC in compliance with the 2018 Farm Bill.

THC-A products are not available for shipment to the following states: Arkansas, Hawaii, Idaho, Kansas, Louisiana, Oklahoma, Oregon, Rhode Island, Utah, Vermont.

Delta-8 products are not available for shipment to the following states: Alaska, Arizona, California, Colorado, Connecticut, Delaware, Hawaii, Idaho, Iowa, Massachusetts, Michigan, Minnesota, Mississippi, Montana, Nevada, New Hampshire, New York, North Dakota, Oregon, Rhode Island, Utah, Vermont, Virginia, Washington, West Virginia.