FREQUENTLY ASKED QUESTIONS

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WHAT IS C.B.D.?

C.B.D. is short for cana-bidiol, a non-intoxicating cana-binoid found in hemp. C.B.D. is one of the two major cana-binoids found in traditional flower. There are more than 100 minor cana-binoids also found in the hemp plant. Extractions combining C.B.D. and minor cana-binoids, alongside terpenes, form to make what is known as Full Spectrum C.B.D. As C.B.D. is non-intoxicating, C.B.D. is an appealing option for individuals seeking alternative remedies for everyday issues

WHERE DOES OUR C.B.D. COME FROM?

Our C.B.D. comes from hemp grown on American farms that use the highest standards of cultivation. We only source our raw ingredients from facilities that use the most advanced hemp extraction methods. We perform internal tests on these raw materials for metals, pesticides and microbials. All our C.B.D. products are sent to external labs for evaluation.

IS C.B.D. LEGAL?

Yes, C.B.D. is completely legal in all 50 states. The FDA considers hemp and hemp-derived extracts to be food-based products. As such, there are no legal restrictions on their importation, production, sale or consumption in the United States, as well as most of the industrialized world. Hemp oil is legal in over 40 countries around the globe.

HOW DOES IT WORK?

C.B.D. works with a series of receptors such as CB1 and CB2 in your body known as the endocana-binoid system (E.C.S.). The E.C.S. is involved in a lot of important body functions such as anti-inflammatory response, immune system, appetite, mood, sleep schedule and more. C.B.D. is able to counter T.H.C. induced effects because the hydroxyl group in its chemical structure binds with C.B.1. receptors differently than T.H.C., so it does not cause any psycho-active effects.

WHAT IS FULL SPECTRUM HEMP OIL?

The definition of full spectrum C.B.D. is simple, simply put oil contains all the different forms of cana-bidiols present in the Hemp plant. Full spectrum hemp oil contains abundance of C.B.D., C.B.G., C.B.N. and less the 0.3% of T.H.C. along with naturally occurring Terpenes.

HOW IS C.B.D. IS DIFFERENT FROM T.H.C.?

Unlike T.H.C., the primary psycho-active element in traditional flower), C.B.D. is nonpsycho-active, meaning it doesn’t have a strong effect on cognitive brain activity and does not cause the “High” associated with traditional flower. Furthermore, with the passing of H.R.5485 also known as The Hemp Farming Act of 2018 , C.B.D. extracted from industrial hemp is now legal in all 50 states and you don’t need a Medical card to make the purchase.

WHAT IS ENTOURAGE EFFECT?

The entourage effect specifically refers to the phenomenon that Full Spectrum hemp products will benefit over isolation of a specific cana-binoid. This means that the terpenes found in full spectrum hemp products act as conductors or facilitators and allow C.B.D. and other cana-binoids to provide stronger health benefits, because all of these substances are together, in their most natural form.

WILL C.B.D. GET ME HIGH?

No, C.B.D. is not intoxicating. DOZO’s C.B.D. products does not have the psycho-active qualities found in T.H.C. While using C.B.D., you can maintain a clear mind and active lifestyle.

HOW IS HEMP DIFFERENT FORM TRADITIONAL FLOWER?

Hemp and Traditional flower are from the same species of the plant, there are substantially different form one another. They are different in their chemical composition, genetic make, cultivation and legal definition. Simply put industrial hemp has less than 0.3% of T.H.C. by dry weight while traditional flower has far more than that. C.B.D. derived from industrial hemp, such as that used in DOZO, is legal at federal level.

WILL C.B.D. SHOW UP ON A DRUG TEST?

DOZO’s Full Spectrum oils/tinctures contains C.B.D. which is a LEGAL cana-binoid derived from hemp. It contains minuscule amounts (parts per billion) of T.H.C. that COULD show up in a drug screen. DOZO cannot guarantee that you will or will not pass a drug screen due to the number of variables. DOZO Full Spectrum products contain less than .3% T.H.C. (.02% to be exact). Drug screens vary and some can be more sensitive than others. If you have to take a drug test, we would recommend using DOZO Broad spectrum product lines as they have zero T.H.C.

SHIPPING

SHIPPING AND DELIVERY:

 

PureDozo utilizes UPS and USPS in shipping the packages. Occasionally, couriers may have issues that can lead to further delays.

We will make reasonable efforts to fulfill and deliver your order promptly. However, we are not responsible for delays or issues caused by third-party shipping carriers.  

ORDER DELIVERY TIME AFTER 2:00 PM PST CUTOFF POLICY::

Our order placement cutoff time is 2:00 PM Pacific Standard Time (PST) on business days. Orders received after this time will be processed on the following business day

The processing time includes order verification, packaging, and coordination with our shipping partners.

Business days refer to Monday through Friday, excluding weekends and public holidays. Orders placed on weekends or holidays will be processed on the next available business day


During peak seasons, promotions, or holidays, processing times may be subject to change. Any updates to processing times will be communicated clearly on our website or during the checkout process.

SHIPPING POLICY:

 

Order Processing Time:

 

Orders are typically processed and shipped within the same day or at least 24-48 business hours from the date of purchase. Business days exclude weekends and public holidays.

Delivery timeframes are estimates and may vary based on your location, the shipping method selected, and other factors beyond our control.  

Shipping Methods:

 

We offer the following shipping methods:

Standard Shipping: Estimated delivery within 3-6 business days.

Expedited Shipping: Estimated delivery within 2-4 business days.

Shipping Costs:

Shipping costs are calculated by the courier based on the weight of your order and the selected shipping method. You can view the shipping cost for your order at checkout.

Free Shipping:

We may offer free standard shipping on orders exceeding a certain amount. This offer is subject to change, and details will be provided at checkout.

Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your order using the provided tracking information.

Delivery Timeframe:

Estimated delivery timeframes are provided based on the selected shipping method. Please note that actual delivery timeframes may vary depending on your location, weather conditions, and other factors beyond our control.

 

Shipping Delays:

While we strive to meet the estimated delivery times, shipping delays may occur due to unforeseen circumstances. PureDozo is not liable for any loss, damage, or expense arising from shipping delays beyond our control.

Delivery Address:

 

Customers are responsible for providing accurate and complete delivery addresses. PureDozo is not liable for undelivered packages or additional shipping costs incurred due to incorrect or incomplete addresses provided by the customer.

 

Order Modifications:

 

Once an order has been placed, modifications to the shipping address or method may not be possible. Please double-check your order details before completing your purchase.

 

Contact Information:

For any questions or concerns related to shipping, please contact PureDozo at support@puredozo.com.

FOOD AND DRUG ADMINISTRATION (FDA) DISCLOSURE

LEGAL DISCLAIMER/ FDA DISCLAIMER:

 

Our Cannabinoids/ Tryptamine vape products are not intended to diagnose, treat, cure, or prevent any disease. The statements on our website have not been evaluated by the Food and Drug Administration.

 

LIMITATION OF LIABILITY:

 

In no event shall Pure Dozo be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use our Cannabinoids/ Tryptamine products."

 

GOVERNING LAW:

 

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Texas. Any legal actions or proceedings arising out of or relating to these terms shall be resolved in the state or federal courts located within the state of Texas.

DOZO DISCLAIMER

AGREEMENT BETWEEN THE USER AND PUREDOZO.COM

Updated last Dec 28, 2023

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE

All Users of this site agree that access and use of this site are subject to the following terms and conditions and other applicable law. Purchase, return, cancellation, shipping, and return will also be subject to the policies mentioned here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following “Terms and Conditions”, including those additional terms, conditions and policies referenced herein. These terms of service apply to all users, including without limitation users who are browsers, customers, merchants and/or contributors of content.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check periodically for any changes.

BY ACCESSING THIS WEBSITE, YOU AGREE TO ACCEPT THE TERMS AND CONDITIONS OF USE, IF YOU DECLINE TO USE THE TERMS AND CONDITIONS, PLEASE DO NOT USE THIS WEBSITE.

 

 

SALE OF ELECTRONIC CIGARETTES AND OTHER RELATED PRODUCTS

 

Pure Dozo and all Pure Dozo’s affiliated companies do not sell electronic cigarettes and/or electronic cigarette related products to persons under legal age. By using this site, you are representing that the person receiving the package from Pure Dozo is over legal smoking age. You also agree that any electronic cigarettes and/or electronic cigarette related product is/are intended for personal use only and not for resale. IF YOU DO NOT ACCEPT OR AGREE WITH THESE TERMS AND CONDITIONS, PLEASE DO NOT USE THIS SITE.     

COPYRIGHT

Copyright 2023 Pure Dozo ALL RIGHTS RESERVED. PureDozo respects the intellectual property rights of others and expects users of our website to do the same. All content and materials available on PureDozo.com, including but not limited to text, graphics, logos, images, audio clips, and digital downloads, are the property of PureDozo or its content suppliers and are protected by copyright laws.

Users are granted a limited, non-exclusive, non-transferable license to access and use the content and materials on PureDozo for personal and non-commercial purposes. This license does not grant the right to reproduce, distribute, modify, display, perform, or create derivative works from any content or materials without the express written consent of PureDozo.

Unauthorized use of any content or materials on PureDozo.com may violate copyright laws, trademark laws, the laws of privacy and publicity, and other applicable regulations and statutes. Users found to be in violation of these terms may be subject to civil and criminal penalties.

If you believe that your work has been used on PureDozo in a way that constitutes copyright infringement, please contact us at support@puredozo.com  with the following information:

1.   A description of the copyrighted work that you claim has been infringed.

2.   A description of where the allegedly infringing material is located on PureDozo.com

3.   Your contact information, including your name, address, telephone number, and email address.

4.   A statement by you that you have a good-faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law.

5.   A statement by you, made under penalty of perjury, that the information provided in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

PureDozo reserves the right to remove any content or materials that are alleged to be infringing and to terminate the accounts of users who are repeat infringers.

LEGAL COMPLIANCE:

You acknowledge and agree that it is your responsibility to comply with all applicable state and federal laws regarding the purchase, possession, and use of Cannabinoids/ Tryptamine products. You must be of legal age to purchase and use these products.

We reserve the right to modify our Terms and Conditions to ensure ongoing legal compliance. Any changes will be effective immediately upon posting on our website, and it is your responsibility to review and comply with the updated terms.

Lab Testing and Certificates of Analysis (COA):

We prioritize transparency and quality. Certificates of Analysis for our Cannabinoids/ Tryptamine products, detailing third-party lab testing results, are available on our website. By purchasing our products, you acknowledge that you have reviewed the COA. 

PRODUCT INFORMATION:

The information provided on our website regarding our Cannabinoids/ Tryptamine products, including dosage, ingredients, and benefits, is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Consult with a qualified healthcare professional before using our products, especially if you have pre-existing health conditions or are taking medication.

NOT A HEALTHCARE ADVICE:

Disclaimer:

The information provided on PureDozo is for general informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment.

Users of PureDozo are encouraged to seek the advice of qualified healthcare professionals for any health-related concerns. The content on this platform is not intended to be a substitute for professional medical judgment or individualized treatment plans.

While we strive to provide accurate and up-to-date information, Puredozo makes no representations or warranties of any kind, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of the information contained on PureDozo

Users should NOT disregard professional medical advice or delay seeking it based on information obtained from PureDozo. Reliance on any information provided on this platform is solely at the user's own risk.

In case of a medical emergency, users should contact their local emergency services or seek immediate medical attention. PureDozo does not provide emergency medical services.

AGE VERIFICATION: 

By accessing our website and purchasing our Cannabinoids/ Tryptamine products, you confirm that you are of legal age (21 years or older) to purchase and use Cannabinoids/ Tryptamine products in the state of Texas