AGE VERIFICATION POLICIES

puredozo.com is committed to ensuring that our products are only sold to adults age 21 and older, in full compliance with federal and state laws.

✅ CUSTOMER RESPONSIBILITY TO AGE VERIFY

When placing an order on puredozo.com, you agree to verify your age. We use AgeChecker.Net, a trusted third-party age verification system.

 

  • If your age cannot be verified automatically, you will receive an email requesting a photo ID.

  • Please check your inbox and spam folder for verification instructions.

📸 VERIFICATION – AWAITING PHOTO ID

If the automated system is unable to verify your age, you must:

  1. Submit a clear photo of yourself holding a government-issued photo ID.

  2. Make sure your name, date of birth, and ID expiration date are clearly visible.

  3. All other information (e.g., ID number, address) may be covered for privacy.

Send your photo via the verification popup or email it to: support@puredozo.com

❌ DENIED VERIFICATION

Your verification may be denied if:

  • You are under 21 years old.

  • The name on the order doesn’t match your ID.

  • You are using a credit card not issued to you.

  • The information you submitted appears inaccurate or falsified.

If you believe your verification was denied in error, please contact us — we’re here to help.

ℹ️ HOW DO WE VERIFY 21+?

At puredozo.com, we use AgeChecker.Net to confirm that customers are 21 years of age or older. The system is integrated into our checkout process and runs automatically.

⏱ WHAT IS AGE CHECKER?

AgeChecker.Net is a third-party verification platform used by online stores that sell age-restricted products like Delta 8, Delta 9, and THC. It helps us comply with federal and state laws by confirming that buyers meet the legal age requirement.

⚙️ HOW DOES AGE CHECKER WORK?

           For most customers, only name, date of birth, and address are needed.

  • If your age cannot be verified instantly, you will be asked to upload a photo of your government-issued ID (e.g., driver’s license, state ID, military ID, or passport).

  • Often, the system can auto-fill your name and address from shipping/payment info — you’ll only need to enter your date of birth.

 

⏱ HOW LONG DOES VERIFICATION TAKE?

  • Over 90% of customers are verified in real time (under 30 seconds) using basic info.

  • If you need to upload a photo ID, verification usually takes 10–30 seconds after submission.

  • This all happens inside a popup at checkout, without redirecting you off-site.

🔁 DO I NEED TO VERIFY EVERY ORDER?

No. Once you’re verified with your name, birthdate, and address, future orders with the same info will not require re-verification.

If any detail changes (e.g., address typo or new payment info), you may be prompted to verify again.

❌ WHAT IF I FAIL AGE VERIFICATION?

If you fail the automated check, you’ll be prompted to upload your ID.

We accept the following:

  • Driver’s license

  • State ID

  • Passport

  • Military ID (both front and back, if needed)

Uploaded images must clearly show your name, date of birth, and expiration date. The ID name must match your order info.

If you’re having issues, you can email your ID to: support@puredozo.com

 

🕵️ CAN I COVER SENSITIVE INFO ON MY ID?

Yes. You may cover or blur sensitive data like your license number or address — as long as we can clearly see your name, date of birth, expiration date, and enough of the ID to verify its authenticity.

🚫 WHAT HAPPENS IF I AM DENIED?

If Age Checker cannot verify your age:

  • Your order will be canceled and fully refunded.

  • Your customer account will also be closed, and you will no longer be able to place future orders.

If you believe you were denied in error, please contact us.

 

🔒 IS MY INFORMATION SECURE?

Absolutely.

  • Your information is protected with 256-bit AES encryption.

  • Photo IDs are never stored — they are deleted immediately after verification.

  • Your name, address, and date of birth may be securely stored to streamline future orders.

  • AgeChecker does not share or sell your data to third parties. Your privacy is our priority.

By shopping at puredozo.com, you agree to comply with our age verification policies. Orders placed without successful age verification will be canceled and refunded.