Terms and Conditions
AGREEMENT BETWEEN THE USER AND PUREDOZO.COM
Updated last Dec 28, 2023
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE
All Users of this site agree that access and use of this site are subject to the following terms and conditions and other applicable law. Purchase, return, cancellation, shipping, and return will also be subject to the policies mentioned here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following “Terms and Conditions”, including those additional terms, conditions and policies referenced herein. These terms of service apply to all users, including without limitation users who are browsers, customers, merchants and/or contributors of content.
We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check periodically for any changes.
BY ACCESSING THIS WEBSITE, YOU AGREE TO ACCEPT THE TERMS AND CONDITIONS OF USE, IF YOU DECLINE TO USE THE TERMS AND CONDITIONS, PLEASE DO NOT USE THIS WEBSITE.
SALE OF ELECTRONIC CIGARETTES AND OTHER RELATED PRODUCTS
Pure Dozo and all Pure Dozo’s affiliated companies do not sell electronic cigarettes and/or electronic cigarette related products to persons under legal age. By using this site, you are representing that the person receiving the package from Pure Dozo is over legal smoking age. You also agree that any electronic cigarettes and/or electronic cigarette related product is/are intended for personal use only and not for resale. IF YOU DO NOT ACCEPT OR AGREE WITH THESE TERMS AND CONDITIONS, PLEASE DO NOT USE THIS SITE.
COPYRIGHT
Copyright 2023 Pure Dozo ALL RIGHTS RESERVED. PureDozo respects the intellectual property rights of others and expects users of our website to do the same. All content and materials available on PureDozo.com, including but not limited to text, graphics, logos, images, audio clips, and digital downloads, are the property of PureDozo or its content suppliers and are protected by copyright laws.
Users are granted a limited, non-exclusive, non-transferable license to access and use the content and materials on PureDozo for personal and non-commercial purposes. This license does not grant the right to reproduce, distribute, modify, display, perform, or create derivative works from any content or materials without the express written consent of PureDozo.
Unauthorized use of any content or materials on PureDozo.com may violate copyright laws, trademark laws, the laws of privacy and publicity, and other applicable regulations and statutes. Users found to be in violation of these terms may be subject to civil and criminal penalties.
If you believe that your work has been used on PureDozo in a way that constitutes copyright infringement, please contact us at support@puredozo.com with the following information:
- A description of the copyrighted work that you claim has been infringed.
- A description of where the allegedly infringing material is located on PureDozo.com
- Your contact information, including your name, address, telephone number, and email address.
- A statement by you that you have a good-faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law.
- A statement by you, made under penalty of perjury, that the information provided in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
PureDozo reserves the right to remove any content or materials that are alleged to be infringing and to terminate the accounts of users who are repeat infringers.
LEGAL COMPLIANCE:
You acknowledge and agree that it is your responsibility to comply with all applicable state and federal laws regarding the purchase, possession, and use of Cannabinoids/ Tryptamine products. You must be of legal age to purchase and use these products.
We reserve the right to modify our Terms and Conditions to ensure ongoing legal compliance. Any changes will be effective immediately upon posting on our website, and it is your responsibility to review and comply with the updated terms.
Lab Testing and Certificates of Analysis (COA):
We prioritize transparency and quality. Certificates of Analysis for our Cannabinoids/ Tryptamine products, detailing third-party lab testing results, are available on our website. By purchasing our products, you acknowledge that you have reviewed the COA.
PRODUCT INFORMATION:
The information provided on our website regarding our Cannabinoids/ Tryptamine products, including dosage, ingredients, and benefits, is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Consult with a qualified healthcare professional before using our products, especially if you have pre-existing health conditions or are taking medication.
NOT A HEALTHCARE ADVICE:
Disclaimer:
The information provided on PureDozo is for general informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment.
Users of PureDozo are encouraged to seek the advice of qualified healthcare professionals for any health-related concerns. The content on this platform is not intended to be a substitute for professional medical judgment or individualized treatment plans.
While we strive to provide accurate and up-to-date information, Puredozo makes no representations or warranties of any kind, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of the information contained on PureDozo
Users should NOT disregard professional medical advice or delay seeking it based on information obtained from PureDozo. Reliance on any information provided on this platform is solely at the user's own risk.
In case of a medical emergency, users should contact their local emergency services or seek immediate medical attention. PureDozo does not provide emergency medical services.
AGE VERIFICATION:
By accessing our website and purchasing our Cannabinoids/ Tryptamine products, you confirm that you are of legal age (21 years or older) to purchase and use Cannabinoids/ Tryptamine products in the state of Texas
LEGAL DISCLAIMER/ FDA DISCLAIMER:
Our Cannabinoids/ Tryptamine vape products are not intended to diagnose, treat, cure, or prevent any disease. The statements on our website have not been evaluated by the Food and Drug Administration.
LIMITATION OF LIABILITY:
In no event shall Pure Dozo be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use our Cannabinoids/ Tryptamine products."
GOVERNING LAW:
These Terms and Conditions are governed by and construed in accordance with the laws of the state of Texas. Any legal actions or proceedings arising out of or relating to these terms shall be resolved in the state or federal courts located within the state of Texas.
PURCHASE AND PAYMENT:
To purchase our Cannabinoids/ Tryptamine products, you must provide accurate and current information. By completing a purchase, you agree to pay the specified price, including any applicable taxes and shipping fees.
AUTHORIZATION PAYMENT POLICY:
Payment Authorization
By entering into a payment agreement with PureDozo, You hereby authorize us to initiate charges to your specified payment method for the agreed-upon amounts at the intervals specified in the payment agreement. You authorize us to charge your credit card or other payment methods for the total amount of your order, including any applicable taxes, fees, and shipping costs.
Pre-Authorizations and Holds
In some cases, your bank may place a pre-authorization hold on your credit card to verify the availability of funds. This is not an actual charge and will be released within 5 business days, depending on your financial institution's policies if the payment was not successfully processed.
Order Confirmation
Upon successful payment authorization, you will receive an order confirmation email. This email serves as confirmation that your order has been received and is being processed.
HIGH RISK TRANSACTION POLICY:
This High-Risk Transaction Policy is designed to protect our business and customers from potential fraudulent activities associated with high-risk transactions on PureDozo.
High-risk transactions are those that exhibit characteristics commonly associated with fraudulent activities. These may include but are not limited to unusually large transactions, multiple rapid transactions, international transactions, or transactions from locations with a high incidence of fraud.
Transaction Monitoring:
We employ advanced transaction monitoring systems to identify and analyze transactions that may pose a higher risk of fraud. Our system considers various factors, including transaction amounts, frequency, location, and other suspicious patterns.
Transactions flagged as high-risk will undergo a manual review process by our dedicated risk management team. This involves a thorough examination of transaction details and customer information to assess the legitimacy of the transaction.
Transaction Decline and Cancellation:
If, after thorough review, a transaction is determined to be fraudulent or high-risk, we reserve the right to decline the transaction or cancel the order. Customers will be notified promptly, and appropriate measures will be taken.
We leverage industry-leading fraud prevention tools and technologies to enhance our ability to identify and prevent fraudulent transactions. These tools may include address verification systems (AVS), card verification codes (CVV/CVC), and geolocation services.
We encourage customers to be vigilant and report any suspicious activities or unauthorized transactions promptly. Educating our customers on best practices for online security is a shared responsibility.
We reserve the right to modify, amend, or update our High-Risk Transaction Policy at any time without prior notice. Changes will be effective immediately upon posting on our website."
PAYMENT SECURITY:
We take the security of your payment information seriously. All transactions are encrypted using Secure Socket Layer Technology (SSL), and payment details are not stored on our servers to protect the confidentiality and integrity of data during transmission.
We do not store or retain sensitive cardholder data after the completion of a transaction. Cardholder data is processed securely in real-time, and no payment information is stored on our servers.
Billing Information:
It is your responsibility to provide accurate billing information, including the correct name, address, and payment details. We are not liable for any delays or issues arising from incorrect billing information.
PROMO CODE EXCEPTION FOR BUNDLE POLICY:
This Promo Code Exception for Bundles Policy outlines the terms and conditions for the use of promotional codes specifically intended for bundled products offered by PureDozo.
Promotional codes eligible for use on bundles are explicitly specified in the promotion details. Promotional codes are not applicable to bundled products, and eligibility is subject to the terms outlined in the promotion.
For the purpose of this policy, a 'bundle' refers to a combination of two or more products sold together as a single package at a discounted rate.
Please be vary that bundles cannot be stacked with other codes or promotions. The use of multiple codes on a single order with the bundle may be restricted.
We reserve the right to modify or terminate any promotion, including promotional codes for bundles, at our discretion. Changes will be effective immediately, and we are not obligated to honor codes for purchases made after the modification or termination date.
SHIPPING AND DELIVERY:
PureDozo utilizes UPS and USPS in shipping the packages. Occasionally, couriers may have issues that can lead to further delays.
We will make reasonable efforts to fulfill and deliver your order promptly. However, we are not responsible for delays or issues caused by third-party shipping carriers.
ORDER DELIVERY TIME AFTER 2:00 PM PST CUTOFF POLICY::
Our order placement cutoff time is 2:00 PM Pacific Standard Time (PST) on business days. Orders received after this time will be processed on the following business day
The processing time includes order verification, packaging, and coordination with our shipping partners.
Business days refer to Monday through Friday, excluding weekends and public holidays. Orders placed on weekends or holidays will be processed on the next available business day
During peak seasons, promotions, or holidays, processing times may be subject to change. Any updates to processing times will be communicated clearly on our website or during the checkout process.
SHIPPING POLICY:
Order Processing Time:
Orders are typically processed and shipped within the same day or at least 24-48 business hours from the date of purchase. Business days exclude weekends and public holidays.
Delivery timeframes are estimates and may vary based on your location, the shipping method selected, and other factors beyond our control.
Shipping Methods:
We offer the following shipping methods:
Standard Shipping: Estimated delivery within 3-6 business days.
Expedited Shipping: Estimated delivery within 2-4 business days.
Shipping Costs:
Shipping costs are calculated by the courier based on the weight of your order and the selected shipping method. You can view the shipping cost for your order at checkout.
Free Shipping:
We may offer free standard shipping on orders exceeding a certain amount. This offer is subject to change, and details will be provided at checkout.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your order using the provided tracking information.
Delivery Timeframe:
Estimated delivery timeframes are provided based on the selected shipping method. Please note that actual delivery timeframes may vary depending on your location, weather conditions, and other factors beyond our control.
Shipping Delays:
While we strive to meet the estimated delivery times, shipping delays may occur due to unforeseen circumstances. PureDozo is not liable for any loss, damage, or expense arising from shipping delays beyond our control.
Delivery Address:
Customers are responsible for providing accurate and complete delivery addresses. PureDozo is not liable for undelivered packages or additional shipping costs incurred due to incorrect or incomplete addresses provided by the customer.
Order Modifications:
Once an order has been placed, modifications to the shipping address or method may not be possible. Please double-check your order details before completing your purchase.
Contact Information:
For any questions or concerns related to shipping, please contact PureDozo at support@puredozo.com.
RETURNS POLICY:
Eligibility for Returns:
We accept returns for eligible products within 30 days from the date of purchase. To be eligible for a return, the item must be unused, in its original packaging, factory sealed and in the same condition as received.
Initiating a Return:
To initiate a return, please contact support@puredozo.com. Please provide your order number, the name of the item you wish to return, and the reason for the return.
Return Shipping:
Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product. We recommend using a trackable shipping service to ensure your return is received
Policy Changes:
We reserve the right to modify, amend, or update our Returns and Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.
Contact Information:
For any questions or concerns related to returns and refunds, please contact PureDozo at support@puredozo.com
CANCELLATION POLICY:
Customers may cancel their order after an hour of purchase before the label has been printed. Order that has been printed a label may be charged for a cancellation fee of $6.00 before processing the refund.
Cancellation Process:
To cancel an order or service, customers must contact support@puredozo.com within an hour after purchase and provide a reason for the cancellation, orders can be canceled as long as the shipping label has not printed yet otherwise you will be charged a $6.00 fee.
Cancellation Fees:
A cancellation fee of $6.00 may be applied for cancellations made after the specified cancellation period. This fee is intended to cover any costs incurred by PureDozo.
REFUND POLICY:
Refund For Return Process:
Upon receiving your return, our team will inspect the item to ensure it meets the eligibility criteria for return. Once approved, we will initiate a refund to your original payment method. Please allow 5 business days for the refund to be processed.
Refund Timing:
Refunds may take some time to process and appear in your account. The timing of the refund depends on your payment method and financial institution. If you have not received your refund after 5 business days, please contact your bank or credit card company.
Non-Refundable Items:
Certain items are non-refundable, including unopened packages and used items.
Exchanges:
We do not offer direct exchanges. If you need a different item, please place a new order and initiate a return for the original item following our return process.
Damaged or Defective Items:
This may be a case to case basis. If you receive a damaged or defective item, please contact our customer support at support@puredozo.com within 5 days of receiving the product.
Refunds for cancellations will be processed according to the following guidelines:
- Cancellations made within an hour after the purchase will receive a full refund as long as the label has not been printed.
- Cancellations made after the cancelation period will not be eligible for a refund.
SUBSCRIPTION SERVICE AGREEMENT
Introduction
This agreement outlines the terms for subscribing to Delta 8 products offered through the Puredozo.com website. Your subscription provides access to regular deliveries of our products under the terms outlined below.
Subscription Details
The subscription includes regular delivery of Delta 8 products selected by you at the time of subscription. You may choose the frequency of delivery (e.g., monthly) and specific products from our range.
Payment Terms
The cost of the subscription will be automatically charged to your account according to the schedule you select. Payment details, including price and payment methods, will be specified at the time of subscription.
Subscription Changes
You may change or cancel your subscription at any time through your account on the website. Changes will take effect from the next delivery period.
Disclaimer and Limitations
Puredozo.com is not responsible for any direct or indirect damages resulting from the use of the products. All products are used at your own risk.
Return and Exchange Policy
Returns and exchanges of products received through the subscription are governed by our standard return and exchange policy, available on the website.
Privacy and Data
Your personal data collected as part of the subscription will be processed in accordance with our privacy policy.
Applicable Law
This agreement is governed by the laws of the State of California and applicable federal laws of the United States.
Amendments to the Agreement
Puredozo.com reserves the right to make changes to this agreement at any time. The current version of the agreement is always available on our website.
LOYALTY PROGRAM SERVICE AGREEMENT
Introduction
- This agreement sets forth the terms and conditions of participation in the Puredozo.com loyalty program. The program is designed to reward our frequent customers by offering exclusive benefits and rewards.
Program Description
- The loyalty program allows customers to earn points for purchases as well as for other activities such as writing reviews or participating in social media. Accumulated points can be redeemed for discounts, gifts, or exclusive offers.
Participation Terms
- Participation in the loyalty program is open to all registered customers. To start accumulating points, customers must enroll in the program.
Accrual and Use of Points
- Points are earned for each qualifying purchase and for completing other activities. The terms for earning points are subject to change. Points can be redeemed according to the current reward structure.
Changes to the Program
- Puredozo.com reserves the right to make changes to the loyalty program terms, including the ways points are earned and used. Any changes will be communicated to program participants.
Privacy
- Personal information collected in connection with the loyalty program will be processed in accordance with our privacy policy.
Disclaimer of Liability
- Puredozo.com is not responsible for any losses or damages related to participation in the loyalty program.
Termination of Participation
- Participants may exit the program at any time. Puredozo.com also reserves the right to terminate a customer’s participation in the program at its discretion.
Applicable Law
- This agreement is governed by the laws of the State of California and applicable federal laws of the United States.
MEMBERSHIP PROGRAM SERVICE AGREEMENT
Introduction
- This Membership Program Service Agreement outlines the terms and conditions for joining and participating in the Puredozo.com membership program.
Membership Eligibility
- Membership is available to all registered users of Puredozo.com. Members must agree to adhere to this Agreement and all applicable policies.
Membership Benefits
- Members may receive exclusive benefits, such as discounts, early access to products, or special promotions.
Changes to Membership Terms
- Puredozo.com reserves the right to modify the membership terms, including benefits, at any time. Members will be notified of any significant changes.
Privacy
- Member information will be handled in accordance with Puredozo.com's privacy policy.
Termination of Membership
- Members can terminate their membership at any time. Puredozo.com also reserves the right to terminate a membership at its discretion.
Dispute Resolution
- Any disputes arising under this agreement will be resolved as outlined in the Agreement, including possible arbitration for certain disputes.
Governing Law
- This Agreement is governed by the laws of the jurisdiction in which Puredozo.com operates.
Acceptance of Agreement
- By joining the membership program, members agree to the terms and conditions outlined in this Agreement.